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  Where Technology Turns to Support
             
             
         
Computer Reselling
MCE is an authorized provider of value added desktop computers to Lucent Technologies. MCE procures, configures, ships and provides full support for these specially configured systems. Turnkey desktop systems come pre-loaded with Advanced Interactive Maintenance System (AIMS) software, a sophisticated program designed to facilitate operation of 4ESS and 5ESS phone switches.

Services Offered
Complete Software Loading and Systems Integration
Basic and Extended Support Options via Toll-Free Number
Swap Programs for Products that are not field repairable
 
Other Value Added Services
With every project, MCE provides a Configuration Guide documenting every action to be taken during software and hardware installation.
MCE also provides a useful System Setup Guide which tells the end user how to cable the system and who to call for support and service. This one simple document also gives the customer pertinent technical details.
Every system must pass a documented checklist based upon criteria the customer determines. Nothing is left to chance.
Rapid Turnaround. Our quick service and short shipping times make for happy customers.
               
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